Privacy Policy

1) Who We Are

This Privacy Policy describes how Capell Appraisal Services ("Company," "we," "us," "our") collects, uses, and discloses information when you visit capellappraisalservices.com (the "Site") or contact us for services.

Contact (Privacy):

2) Information We Collect

We collect information you deliberately provide and limited technical information associated with operating the Site.

A. Information you provide

When you fill out a contact or quote request form, call, email, or otherwise communicate with us, you may provide:

• Identifiers (name, email address, phone number)
• Property and engagement details (property address, property type, scope details, timing needs)
• Message content (notes you include in a form or email)
• Information you choose to provide by phone or email

The public contact form does not accept file uploads.

B. Information collected automatically

Website hosting and security systems may process limited technical information needed to deliver and protect the Site, such as:

• Device and browser information (browser type, operating system, device type)
• IP address and approximate location derived from IP address
• Requested pages, timestamps, and referring information recorded in technical logs

C. Analytics

The Site includes an optional Google Analytics 4 integration that is disabled unless a valid measurement identifier is configured. When disabled, the analytics script does not load. If enabled, it records page location, path, and title. Contact-form names, email addresses, phone numbers, property addresses, and message contents are not sent through this integration.

3) How We Use Information

We use information to:

• Respond to inquiries and provide quotes
• Communicate about potential or ongoing engagements
• Deliver and improve the Site's performance and user experience
• Maintain security, prevent spam, fraud, and abuse
• Comply with legal obligations and enforce our policies

4) How We Share Information

We may share information in these situations:

A. Service providers

Vendors that support website hosting, form processing, email delivery, analytics, or spam prevention may process information as needed to provide those services, subject to their own terms and privacy practices.

B. Legal, safety, and rights

We may disclose information if required by law, legal process, or to protect the rights, property, and safety of the Company, our clients, or others.

C. Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

D. Sale of personal information

We do not sell personal information in exchange for money.

5) Data Retention

We retain information as long as reasonably necessary for:

• Responding to inquiries
• Maintaining business records
• Complying with legal, tax, insurance, and professional requirements

Retention length varies based on the type of data and your relationship with us.

6) Technical Storage

Hosting, security, and an enabled analytics service may use cookies or similar technical storage as part of delivering, protecting, or measuring the Site. Browser settings can be used to control cookies, although blocking technical storage may affect website features.

7) Browser Privacy Signals

The Site does not currently provide a separate advertising or personal-information sale opt-out control. Privacy questions can be sent to contact@capellappraisalservices.com.

8) Security

We use administrative and technical measures intended to protect information. No website, system, or transmission is completely secure, so absolute security cannot be guaranteed.

9) Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take reasonable steps to delete it.

10) Privacy Questions and Requests

Email: contact@capellappraisalservices.com with the subject line "California Privacy Request."

Include: your name, preferred contact method, and the nature of your request.

We may need to verify your identity before responding to a request involving personal information. We will respond in accordance with requirements that apply to the request and the Company.

11) External Links

The Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

12) Changes to This Policy

We may update this Privacy Policy when website practices or applicable requirements change. The current version will be posted on this page.